Custom Order Policy

At Karina's Soaps, we love creating one-of-a-kind products for weddings, baby showers, birthdays, corporate gifts, party favors, and special occasions. 

Custom orders may include personalized scents, colors, labels, packaging, and designs based on your vision. 

Production times vary depending on the size and complexity of your order. Estimated completion times will be discussed before your order is confirmed. 

Full payment (or an agreed-upon deposit for large orders) is required before production begins. 

For custom labels or personalized designs, a digital proof may be provided for approval before production begins. Once the design has been approved, the customer assumes responsibility for any spelling, wording, or design errors. 

We recommend placing wedding, shower, and event orders 1 month in advance to allow adequate production time and ensure availability. Soaps require 2 months.

Changes may only be made before production has started. Once production begins, custom orders cannot be canceled, returned, or refunded. 

Our products are handcrafted in small batches using carefully selected ingredients. Because each item is handmade, slight variations in color, design, and appearance are natural and make every product unique.

Please read all ingredient lists carefully before purchasing. If you have known allergies or sensitive skin, we recommend performing a patch test before full use.

Discontinue use immediately if irritation occurs.

Our products are intended for external use only. Avoid contact with the eyes. Keep out of reach of children and pets.

Many of our products contain natural oils, botanicals, clays, herbs, and other naturally derived ingredients. Colors and scents may vary slightly from batch to batch due to the handmade nature of our products.

The statements made about our products have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.