Frequently Asked Questions

We're always happy to help! You can reach us by text, phone call, email, or by stopping by at one of our local events. You can find our upcoming events by clicking the events tab in the header.

Yes! Visit our Retail Partners section at the bottom of our home page to see where our products are available. Some partners offer our products online only, while others carry them in-store. 

Yes! Every product is handcrafted in small batches using our own recipes, thoughtfully selected ingredients, and careful attention to detail. 

 Each product is made with carefully selected ingredients chosen for quality and performance. Because some products use different recipes, the complete ingredient list is available on each product page. If you'd like to modify a recipe or omit a particular ingredient, please contact us before placing your order. We'll do our best to accommodate your request whenever possible.  

Not all of our soaps are all natural. We offer soaps scented only with essential oils and colors found in God's creation, as well as an unscented, uncolored bar made with simple ingredients. We also offer beautifully scented soaps made with carefully selected fragrance oils. If you have any questions about a specific soap or ingredient, we're happy to help! 

Allow your soap to dry completely between uses. A well-draining soap dish and keeping it out of standing water will help extend the life of your bar. 

Yes! We create custom products for weddings, baby showers, party favors, corporate gifts, and other special occasions. Visit our Custom Orders page to learn more.. 

Many products on our website also offer custom scent options for smaller orders. If you don't see the scent you're looking for, reach out—we'll gladly let you know if we can create it for you.  

 Yes! Every product photo on our website features the actual item we make and sell. To create a clean, cohesive look across our website, some backgrounds are enhanced using AI. However, the product itself is never filtered, reshaped, recolored, or digitally altered. What you see is the real product you'll receive. 

Yes! We proudly offer discounts to veterans, active-duty military, first responders, and teachers as a small thank you for their service. We also run occasional promotions throughout the year. Follow us on social media or subscribe to our emails to stay updated. 

Processing times are typically 2-5 business days. Please visit our Store Policies page for complete details.

 Yes! We offer shipping, local delivery, and free local pickup. You can choose your preferred option during checkout. 

Due to the nature of our products, we generally do not accept returns on used or opened items. Please visit our Store Policies page for complete details. 

Our upcoming markets, festivals, and events are listed on the Events page in the website header. We'd love to see you there!